“Excellent. Always friendly and welcoming.
Help my husband with his care and follow his care plan to the letter.
Always some activity taking place and always asked to join in.
Lots of fun going on most days, opportunities for trips out.
Really an excellent place.”
“Mum has been here since February and as a family, we were so worried about having to move her to another home and for everyone to get to know her and us. I didn’t need to worry- the staff are wonderful. So caring and understanding how we feel as a family and how to look after mum.
She is so settled and seems really happy.
The activities are great – I think she has been out more than me!
So if you need to move a loved one anywhere and you can get in here do it – it is a lovely home with caring, friendly staff.
Thanks for all you do for Mum and us.”
“My mum received wonderful care, time, attention, love and respect. Staff brought out the best in her. We got our mum back, humour, wit, teasing, constant smiles. She had a wonderful 5 months, did things she’d not done for years. Amazing.
Thank you all.”
“Care is good but often a lot of temporary bank staff on duty weekend/holiday times. Significant turnover of staff – some very good. Carers lost to better-paid career jobs.”
All the staff
Team workers make sure residents’ needs are being met, putting plans in place for future situations. I visited at different times so saw many situations and staff – always made to feel welcomed.
I know my mum is safe here and that is such a comfort to me being so far away.”
“My mum came to Brampton Lodge’s nursing unit at the end of May 2019. We had reached the stage where Mum could not be cared for safely at home, but we were very nervous about finding the right home. Brampton Lodge may not indulge in the glossy brochures and candelabras offered by other homes, but Mum liked it from her first visit. It has a calm, welcoming and well-organised feel. And that early impression has never changed. The staff are warm, friendly and professional, always. I am also impressed that the owners are frequently on site and are easily accessible if there were to be issues. Most importantly Mum settled in amazingly well and after six weeks was regarding Brampton Lodge as her home. She says she feels safer here than she did at home and is clearly happy and well cared for. Such an important decision but, thankfully, choosing Brampton Lodge was the right choice.”