Take a look at what people are saying about us

Don’t just take it from us, let our relatives do the talking.

” I could not be more pleased with the care and attention given to my wife. I appreciate the difficulties encountered when caring for dementia patients but nothing is too much trouble everyone is on first name terms with the patients and the visitors. The staff are always willing to stop whatever they are doing in order to give help when required. The home is scrupulously clean. Food is very good with plenty of choice and always someone willing to help with feeding if required.”
A K (Husband of Resident)

“Excellent. Always friendly and welcoming.
Help my husband with his care and follow his care plan to the letter.
Always some activity taking place and always asked to join in.
Lots of fun going on most days, opportunities for trips out.
Really an excellent place.”

Joan L (Wife of Resident)

Brampton is transparent, whenever you walk in you are always welcome. There is a programme of continuous improvement of an excellent facility. The staff are caring and there is always a warm welcome, they know the residents well and engage with conversation and many activities!
Alexander H (Son of Resident)

Mum has been here since February and as a family, we were so worried about having to move her to another home and for everyone to get to know her and us. I didn’t need to worry- the staff are wonderful. So caring and understanding how we feel as a family and how to look after mum.
She is so settled and seems really happy.
The activities are great – I think she has been out more than me!
So if you need to move a loved one anywhere and you can get in here do it – it is a lovely home with caring, friendly staff.
Thanks for all you do for Mum and us.”

Carolyn M (Daughter of Resident)

“My mum received wonderful care, time, attention, love and respect. Staff brought out the best in her. We got our mum back, humour, wit, teasing, constant smiles. She had a wonderful 5 months, did things she’d not done for years. Amazing.

We had peace of mind, we created new memories and shared old
Thank you all.”
Paula (Daughter of Resident)

“Care is good but often a lot of temporary bank staff on duty weekend/holiday times. Significant turnover of staff – some very good. Carers lost to better-paid career jobs.”

L M (Friend of Resident)

“Just returned from a visit to the UK, I live in the USA. The care I saw given to my mum is beyond expectations. Staff care and take an interest in their residents. Encouragement to keep independence if possible, not just sit and do nothing. Activities arranged – day trips- garden fetes.
All the staff
I saw were pleasant to all residents. This is not an easy job at times but they did it with a smile and thankfully, a sense of humour.
Team workers make sure residents’ needs are being met, putting plans in place for future situations. I visited at different times so saw many situations and staff – always made to feel welcomed.
I know my mum is safe here and that is such a comfort to me being so far away.”
Alana E (Daughter of Resident)

My mum came to Brampton Lodge’s nursing unit at the end of May 2019. We had reached the stage where Mum could not be cared for safely at home, but we were very nervous about finding the right home. Brampton Lodge may not indulge in the glossy brochures and candelabras offered by other homes, but Mum liked it from her first visit. It has a calm, welcoming and well-organised feel. And that early impression has never changed. The staff are warm, friendly and professional, always. I am also impressed that the owners are frequently on site and are easily accessible if there were to be issues. Most importantly Mum settled in amazingly well and after six weeks was regarding Brampton Lodge as her home. She says she feels safer here than she did at home and is clearly happy and well cared for. Such an important decision but, thankfully, choosing Brampton Lodge was the right choice.”

Chris S (Daughter of Resident)

Excellent intermediate care wing. Mum had been through some awful illnesses this year. The staff at Brampton gave her so much support and encouragement. She’s back home thanks to their kindness and compassion. Wonderful people. Thank you so much!
Jennie B (Daughter of Resident)

By using this website you agree to accept our Privacy Policy