Meet the care team
While our staff are carefully chosen for their caring capabilities, experience and qualifications, they are equally selected on the basis of their empathy, understanding and ability to bring out the best in those in their care.
Staffing Arrangements
Staff will be on duty 24 hours a day, 365 days a year.
When the General Manager is not on duty the Deputy Manager or a Qualified Nurse will be in charge. The General Manager can be contacted by telephone as required. Staffing numbers/roles will vary according to the assessed needs of the residents.
Kitchen Staff; a cook will provide food for 7 days a week and will be supported by an assistant cook and kitchen assistants.
Domestic Staff; domestic and laundry services are provided 7 days a week and are supervised by the Auxiliary Manager.
Gardener/Handyman; A handyman and his assistant are employed to ensure that all minor maintenance issues are resolved in a timely manner. They are also responsible for the ongoing programme of redecoration in the home and garden maintenance.
Activity Co-Ordinator; two activity co-ordinators arrange and deliver acitivities and in addition care staff will undertake a range of activities suitable to meet the needs of the residents each morning and afternoon.
Administration & Personnel Support; support is provided 5 days a week.
Vision and Values
These are the qualities that all of our staff hold
Ownership and responsibility
To take ownership of our customers’ needs and be accountable and responsible for delivering friendly and professional services and to be responsible for the environment in which we work.
Customer Care
To provide support and care to the people who use our service and to maintain their independence for as long as possible and work in partnership with other professionals.
Teamwork
To provide support to each other, work co-operatively, respect one another’s views and knowledge and make our work enjoyable and fun.
Excellence and Quality
To always act in a professional way to ensure a personalised service is delivered to the highest standard within the resources available. To be honest when it does not go right and have an action plan with timescales to ensure continuous improvements.
Personal development and Training
To value learning, coaching and feedback so that opportunities for learning are used and everyone takes their own responsibility to gain the required learning for particular roles.
Frequently Asked Questions
We’re here to help!
Want to find out more about the Brampton Lodge team? What is the experience of the managers? How often are the nurses on duty? How many residents does Brampton Lodge accommodate? The answers to these and more can be found here.
How many residents does Brampton Lodge accommodate?
There may be occasions when people with differing needs are accommodated.
- 30 Residents with dementia and nursing needs
- 15 Residents with nursing needs
- 14 Residents with intermediate care needs
How often are the nurses on duty?
Our highly experienced nurses are on duty 24 hours a day and are supported by the management team.
What happens on Bank Holidays?
We provide our care services 24/7, 365 days a year. On Bank Holidays the care services you receive will continue as usual unless we are otherwise informed.
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